Privacy policy
At LUXEQAFLOWERS.AE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on our website.
Your Privacy Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct or update inaccurate information
- Request that we stop using your data for direct marketing at any time
To exercise these rights, please contact us at support@luxeqa.com.
Consent
By using our Site or submitting your personal information, you consent to the collection, use, and processing of your data as outlined in this Privacy Policy, including for identity verification, order fulfillment, and customer service.
Information We Collect
When you place an order or create an account, we may collect information such as your name, email address, phone number, billing and delivery address, and payment details. This information is used solely to process orders, manage deliveries, communicate order updates, and enhance your shopping experience.
Security
We use industry-standard security measures to protect your information, including secure servers, firewalls, and SSL encryption for payment transactions. While no system can guarantee absolute security, we take all reasonable steps to safeguard your data. You are responsible for keeping your account login details confidential.
Cookies & Analytics
Our website uses cookies to ensure smooth navigation, enable shopping cart functionality, and improve performance. Cookies do not store personal information and are used only to enhance your experience. You may disable cookies via your browser settings, though some features may not function fully.
We also use trusted analytics tools (such as Google Analytics) to understand site usage in an anonymous manner and improve our services.
Third Parties
We may share necessary information with trusted third parties such as delivery partners, payment processors, and service providers strictly for order fulfillment, fraud prevention, and operational purposes. We do not sell your personal data.
Marketing Communications
With your consent, we may send you updates, offers, and promotions. You may opt out at any time by clicking the unsubscribe link in our emails.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Site indicates acceptance of any updates.
Contact Us
If you have any questions or concerns regarding your privacy, please contact us at support@luxeqa.com